Privacy policy

Last updated: 25 May 2026

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Allan Scott Family Winemakers collects, uses, stores and protects your information in accordance with the Privacy Act 2020.

1. What Information We Collect

We may collect personal information from you when you:

  • place an order through our website

  • make a booking or enquiry (bistro, events or weddings)

  • sign up to our newsletter

  • contact us via email, phone or website forms

This information may include:

  • name

  • email address

  • phone number

  • delivery and billing address

  • payment information (processed securely by third-party providers)

  • booking or event details

2. How We Use Your Information

We use your personal information to:

  • process orders and payments

  • manage bookings, events and weddings

  • communicate with you about your orders or enquiries

  • send marketing communications (only where you have opted in)

  • improve our website, services and customer experience

  • meet legal and regulatory requirements

3. Marketing Communications

If you choose to subscribe to our mailing list, we may send you updates about our wines, events and special offers.

  • You can unsubscribe at any time using the link in our emails or by contacting us.

  • We do not send marketing communications without your consent.

4. Payment Information

Payments made through our website are processed securely by trusted third-party payment providers such as Visa, Mastercard and PayPal.

We do not store your full credit card details.

5. Sharing Your Information

We may share your information with trusted third parties only where necessary, including:

  • payment providers

  • delivery and courier services

  • booking or event management systems

  • professional advisers where required by law

We do not sell or rent your personal information to third parties.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

  • improve website functionality

  • analyse website traffic and usage

  • enhance your browsing experience

You can choose to disable cookies through your browser settings, although this may affect how the website functions.

7. Storage & Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.

Personal information is stored securely and only accessed by authorised personnel.

8. Accessing & Correcting Your Information

You have the right to:

  • request access to the personal information we hold about you

  • request correction of any incorrect or outdated information

To do so, please contact us using the details below.

9. How Long We Keep Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Allan Scott Family Winemakers 
Email: info@allanscott.co.nz
Phone: +64 3 572 9054